Aussies embrace digital economy

Research from the Australian Communications and Media Authority (ACMA) shows that Australians are embracing the digital economy, with big increases in the volume of data downloaded, time spent online and activities undertaken online.

“Most Australians today have access to the internet at multiple locations, whether at home, work or elsewhere. Increasingly mobile internet is emerging as a complement to traditional fixed-line internet, allowing increased flexibility in terms of where and how the internet is accessed,” said ACMA Chairman, Chris Chapman.

At June 2010, approximately 77 per cent of the population 14 years and over were connected to the internet at home and 66 per cent had a broadband connection. Nearly 2.4 million people used the internet via their handheld mobile during June 2010, up from 1.6 million during June 2009.

“Australians are using the internet more intensively, going online more often for a much wider range of reasons,” said Mr Chapman.

Over the past five years, the frequency of internet use in Australia has steadily increased to the point where 28 per cent of people 14 years and over were estimated to be ‘heavy’ users (online more than 15 hours a week) in June 2010. A further 27 per cent were considered medium users (between 7 and 15 hours a week) and 23 per cent light users (up to 7 hours a week). Only 14 per cent were deemed to be heavy users during June 2005.

“To the majority of Australians the internet is not just an entertainment tool but increasingly an essential part of their everyday lives, providing access to critical information and services. Australians now use the internet for a wide range of activities with communications, research, information, banking and finance and general browsing being most popular,” said Mr Chapman.

Facilitated by increased internet speeds, the volume of information and content accessed by Australians via the internet is growing significantly, with 155,503 terabytes of data downloaded in Australia during the June quarter of 2010, compared to 99,249 terabytes during the June quarter of 2009, a year on year increase of almost 57 per cent and again consistent with exponential trend witnessed over the last several years.

Online social networking continues to be a major driving force in the increasing intensity of online participation. During June 2010 alone, 8.7 million Australians accessed mainstream social networking sites such as Facebook and YouTube from home, spending in total more than 41.5 million hours on these sites.

For many Australians the internet is also becoming an important source of news and information with over 6 million persons accessing the mainstream online news sites from home during June 2010.

Source: Australian Communications and Media Authority

ACMA research into attitudes towards use of mobile payment

Methods of paying for goods and services via a mobile phone already exist, notably when it comes to premium SMS services which are often, but not exclusively, used for purchase of digital content. More advanced forms of mobile payment are now emerging.

In order to be abreast of the development curve and anticipate potential problems with emerging forms of mobile payment, the ACMA undertook this qualitative research study in order to obtain a better appreciation of the expectations of consumers and the possible need for consumer safeguards.

Teenagers, young adults and older persons — including parents — participated in focus group sessions in metropolitan and regional areas of Australia, and discussed a range of scenarios for the development of mobile payment.

As well as enabling the ACMA to better understand the potential benefits and problems associated with new mobile payment systems, the research also informs the ACMA in relation to the review of the Mobile Premium Services Code and contributes to the ACMA’s digital media literacy program.

Source: ACMA

Internet activity in Australia, 2009

The latest survey of the Australian Bureau of Statistics on internet activity found that there were 9.1 million active internet subscribers in Australia.

The figures are based on results from all ISPs operating in Australia with more than 1,000 active subscribers as at 31 December 2009.

Other highlights of the ABS survey:

  • The phasing out of dial-up internet connections continued with nearly 90% of internet connections now being non dial-up.
  • Australians also continued to access higher download speeds, with 62% of access connections having a download speed of 1.5Mbps or greater.
  • Digital subscriber line (DSL) continued to be the major technology for connections, accounting for 51% of non dial-up connections. However, this percentage share has decreased since June 2009 when DSL represented 57% of non dial-up connections.
  • Mobile wireless via a datacard, dongle or USB modem was the fastest growing technology in internet connections, increasing to 2.8 million in December 2009. This represents a 40% increase from June 2009.

Active subscribers are defined as subscribers who have accessed the internet or paid for access to the internet during the three months ending 31 December 2009.

Source: ABS

Internet access of Australian households

According to the 2008-09 Multipurpose Household Survey by the Australian Bureau of Statistics (ABS), 72% of Australian households had home internet access and 78% of households had access to a computer.

The ABS survey also reported that between 1998 to 2008-09, household access to the internet at home has more than quadrupled from 16% to 72%, while access to computers has increased from 44% to 78%.

The number of households with a broadband internet connection increased by 18% from the previous year, to an estimated 5.0 million households. The ABS reported also cited that broadband is accessed by close to two-thirds (62%) of all households in Australia and 86% of all households with internet access.

The full text of the ABS report is found here.

Newspoll survey on community attitudes to unsolicited communications

The Australian Communications and Media Authority (ACMA) recently released the results of a Newspoll survey which ACMA commissioned to explore community attitudes to unsolicited telemarketing calls and electronic communications, and the awareness and effectiveness of the regimes that regulate these communications.

The entire report, all 79 pages are available for download at the ACMA website as a pdf or a Word doc.

A copy of the report (in pdf) is also available for download at Spam Watchers.

A summary of the main findings of the survey will be reported on this site within the next few days.